Terms and Conditions

These terms and policies govern the use of www.prohvacr.com and all of the services offered on the site including the ability to order products, receive emails, receive promotions and links.

By using our website, you agree to be legally bound by these terms and policies. We reserve the right to change these at any time, effective immediately, when we post to our website.


You must be 18 years or older and have a valid credit card or other payment method, with full authority to use it, to submit an order through this website. You agree not to use this website or any content contained in it for any illegal or inappropriate activities.

Order Acceptance Policy

We reserve the right at any time after receipt of your order to accept or decline your order for any valid reason. If we do not have the quantity of an item you ordered, we may attempt to contact you, however we reserve the right, without prior notice to you, to supply less than the quantity you ordered of any item. From time to time, in order to protect the security of your information, we may require additional verification or information before accepting any order. We do not allow orders to be edited or cancelled within five (5) business days of the requested delivery date.

Typographical Errors

We make every attempt to provide accurate product information at all times. However, in the event a product is listed at an incorrect price or with incorrect information due to typographical error, error in pricing, or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.


You agree that you will not misuse or abuse account access and passwords. You agree that you will use only your password and that you will take all reasonable precautions to protect its secrecy.

Links and Search Results

From time to time, we may have our Site link to other sites. We have no control over other sites and their content, and cannot and do not represent or warrant that the content of these sites is accurate, legal and/or inoffensive

Limitation of Liability as to Our Site

While we attempt to provide accurate, up-to-date information, there may be times when the information in our site may be out of date or include omissions or other errors. Our site and the materials therein are provided "as is" and "as available." We do not promise that our site or any services offered on our site will be error-free or uninterrupted, or that the use of our site or any content, search or link on it will provide any specific results. We make no representations or warranties, either express or implied, of any kind with respect to our site, its operations, contents, information or materials. We expressly disclaim all warranties, express or implied, of any kind with respect to our site or its use, including but not limited to merchant-ability and fitness for a particular purpose. You agree that Professional HVAC/R Services ®, Inc. its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of our site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages, damages for loss of profits, revenue, data and use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, and use of, our site or any other hyper-linked web site.

Applicable Law

You agree that any legal action brought against us shall be governed by the laws of the State of Ohio and the sole jurisdiction and venue for any litigation arising from your use of or orders made on our Site shall be an appropriate federal or state court located in Lorain County, Ohio. We make no representations that the content in our Site is appropriate for access outside the United States. Those who choose to access our Site from outside the United States do so on their own initiative and are responsible for compliance with local laws. If any provision within the Conditions of Use is held to be invalid or unenforceable, such provision shall be struck and all remaining provisions shall be enforced. Indemnity - By using our Site, you agree to indemnify and hold Professional HVAC/R Services ®, Inc., its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of our Site, including providing a link to another site or uploading any content to our Site.

If you have any comments or questions, please contact us by clicking here.

©2023 Professional HVAC/R Services®, Inc.